8 Common Microsoft Store Issues and App Problems in Windows 10 (With Fixes)

Are you having problems downloading apps from the Microsoft Store? These steps will help you fix any problem.

Microsoft Store, formerly Windows Store, is Microsoft's official marketplace to download apps. It is the only place where you can find some Windows apps. It is even more frustrating when Windows' official Store stops working or doesn't open immediately. Your Microsoft Store is not working? We have compiled the steps to fix your Microsoft Store. You can run a troubleshooter or clear the cache automatically to resolve issues. Continue reading for the best Microsoft Store troubleshooting & repair guide.

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1. Troubleshooting Windows Store Apps is easy.

Microsoft offers a troubleshooter to scan your system and identify any issues preventing Microsoft Store apps from working correctly. These problems are automatically fixed by the troubleshooter, if possible.

To use the troubleshooter

To open Settings, press the Windows key + I

Go to Security Update & Safety > Troubleshoot > Other troubleshooters.

How to troubleshoot the Microsoft Store app | Microsoft, Source: Youtube, Microsoft Helps

Click Run troubleshooter to select Windows Store Applications.

The window will automatically open and start detecting any problems. It should take only a few minutes.

The troubleshooter will attempt to solve any problems that are found. It may also give you instructions on how to fix it yourself. To see more solutions, you can click Next.

It's possible that the troubleshooter cannot solve the problem or may not find the issue at all, but it's worth the effort.

2. Check the time on your computer

Although it may sound strange, the Microsoft Store may not open if your computer's time and date are incorrect. The Store will check to ensure that the time it tracks matches yours.

Check your computer's time here

  • To open Settings, press the Windows key + I
  • Click Language & Time.
  • Slide Change the time zone to off.
  • Make sure your Time Zone is correct. If it isn't, you can change it.
  • Slide Adjust the time zone on
  • Beneath Synchronize your clock, click Sync now.

3. Reset the Microsoft Store

Resetting Windows apps allows you to clear all data and restore default settings. Although this will reset your settings, it won't affect any purchased or installed apps.

How to reset or reinstall Microsoft Store in Windows 10, Source: Youtube, Tricknology 

Reset the Microsoft Store

  • To open Settings, press the Windows key + I
  • Click Apps.
  • Browse the Microsoft Store list and choose it.
  • Click Advanced Options > Reset.
  • The app's data may be removed from your screen. Click Reset to reopen the page.

4. Clear the Store Cache

Clearing cache in the Store can resolve problems with installing and updating apps. Clearing cache can solve many Windows problems. It is elementary to do and takes only a few minutes.

To open Run, press the Windows key + R. Next, enter wsreset.exe and click OK. The Command Prompt window that appears will be blank. However, it will clear the cache. The window will close after about 30 seconds, and the Store will automatically open.

5. Reset Windows Update Components

Resetting Windows Update components is a good option if you have difficulty updating the Store or apps. You can use the Repair Windows Update Tool to do this.

Here are some ways to use it.

To install the program, download the EXE file.

How to manually reset Windows Update component to default in Windows 10, Source: Youtube, TheWindowsClub

After installation, right-click on the Reset Windows Update Tool and click Run administrator.

To confirm, press Y andthen .

Select Reset the Windows Update Components and then press 2 to confirm. Wait for the process complete.

6. Modify the Registry to Correct Connection Errors

You should go to the registry if you experience a connection error while downloading or launching an app or updating an app. These instructions should be followed carefully as mistakes in the registry could cause more problems.

First, press Windows Key + R. Enter Regedit and click OK to open Run. The Registry Editor will now open.

To enable an address bar, visit View > Address Bar. Enter the following folder path.

Right-click on Profiles> Permissions> Advanced in the left pane

Tick Replace child object permissions with inheritable permissions from this object.

Restart your system by clicking OK

7. Verify Your Proxy Settings

Problems with the Microsoft Store can be caused by using irregular network settings. To begin, disable all VPNs you have installed. Refer to the support documentation for more information.

You can also uninstall it entirely by pressing Windows Key + I to open Settings. Click Apps to select the VPN and then click Uninstall.

Windows 10 - How to Fix Windows could not automatically detect this network's proxy settings Error, source: Youtube, How-To Desktop

Next, check your proxy settings:

  • To open Settings, press the Windows key + I
  • Go to Network and Internet > Proxy.
  • Manual proxy set.

8. Register the Microsoft Store again

The Store app cannot be removed easily. We will re-register it on our system.

Do a system search first for Powershell. Next, right-click on the result and choose Run administrator. PowerShell can be used for automating tasks.

Windows 10 users can input the following information and then press.

It can be frustrating to have something so simple as the Microsoft Store not work correctly. 


Hopefully, these solutions will resolve the problem. The Microsoft Store has been restored, so now is the ideal time to get the best apps for your system.

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Hope this article is helpful to you, thanks for reading.

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